shipping information

GALL delivers parcels worldwide via DHL. According to the current international regulations of commerce, there will be an official invoice inside the parcel, along with the merchandise. The invoice will carry the total amount of the purchased merchandise in the same currency of the original order. The invoice will show the amount of each item purchased.

Pre-orderable items (Available next season)

GALL will process orders with pre-orderable items after the merchandise is delivered and available in stock. Orders made by credit card will be invoiced the day after the order’s placement, or the next working day, although the merchandise will be later shipped.

Delivery deadlines shown online reflect the delivery windows provided and confirmed by our production team.

GALL cannot be accountable for any delays, cancellations or variations made on pre-orderable items during the production stage.
In case the merchandise in pre-order fails in delivery, GALL will promptly inform and refund the customer.

ALL PRE-ORDERABLE ITEMS WILL BE SHIPPED WHEN THE NEW SEASON BEGINS, AND before all regular orders are made available.  So you get your gall first!

Expected Delivery Times

GALL processes orders in Rome, Italy from Monday to Saturday. GALL processes orders the day after the order’s placement, or the next available working day. Orders placed on Sunday will be processed the following Monday.
GALL ships all over the world via DHL. GALL cannot be accountable for delays of the shipments due to meteorological conditions, customs inspections and other circumstances that are irrelevant to GALL's control.

Shipments addressed to Italy will be delivered within 1-2 working days.
Shipments addressed to European Union will be delivered within 1-3 working days.
Shipments addressed to the rest of the world will be delivered within 1-3 working days.

Shipping & Return Costs

As it states throughout our website: all shipping and returns are free (EXCEPT ON SALE ITEMS)! Since we are a brand delivering straight to the customer, we can make that happen!